Returns & Exchanges
At Boston Scally Co., we want to ensure your cap fits like a glove and looks as sharp as a Southie Sunday. If you aren't 100% satisfied with your order, we offer hassle-free returns and exchanges within 30 days of purchase.
Visit the Portal
Head over to our online Returns Center and enter your order number and zip code to start your request.
Choose Your Option
Select whether you would like to exchange your item for a different size or style, or if you prefer a refund to your original payment method.
Pack and Label
Print your prepaid shipping label and securely pack your unworn, unwashed items with the original tags still attached.
Drop Off and Track
Hand your package to the carrier specified on the label and keep your tracking number handy while we process your return at the warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing