Returns & Exchanges

At Boston Scally Co., we want to ensure your cap fits like a glove and looks as sharp as a Southie Sunday. If you aren't 100% satisfied with your order, we offer hassle-free returns and exchanges within 30 days of purchase.

1

Visit the Portal

Head over to our online Returns Center and enter your order number and zip code to start your request.

2

Choose Your Option

Select whether you would like to exchange your item for a different size or style, or if you prefer a refund to your original payment method.

3

Pack and Label

Print your prepaid shipping label and securely pack your unworn, unwashed items with the original tags still attached.

4

Drop Off and Track

Hand your package to the carrier specified on the label and keep your tracking number handy while we process your return at the warehouse.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing