Frequently Asked Questions
Everything you need to know about the cap that defined a culture.
How do I determine my correct scally cap size?
We recommend measuring the circumference of your head just above your ears. Our scally caps are designed with a tailored fit, so if you are between sizes, we suggest sizing up for maximum comfort.
What is your return and exchange policy?
We offer a 30-day window for returns and exchanges. Items must be in their original, unworn condition with tags attached. Exchanges are free, while returns for a refund may be subject to a small shipping fee.
How long will it take for my order to ship?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days within the continental United States. International shipping times vary by location.
How should I clean and care for my scally cap?
To preserve the shape and quality of the wool and cotton blends, we recommend spot cleaning with a damp cloth. Do not machine wash or dry, as this can cause the brim to warp and the fabric to shrink.
Do you offer international shipping?
Yes, we ship our caps worldwide. Please note that international orders may be subject to customs duties and taxes depending on your country's regulations.
What materials are used in your headwear?
Our caps are crafted from premium materials including wool blends, heavy-duty cotton, and signature linings designed for durability and a classic aesthetic that lasts for years.